Family view lets an assigned coach open the family-facing app for one current family. It helps you understand what the family sees and review their information without signing in as them.

This guide is for coaches who currently support a family and have permission to view its records.

Depending on your permissions, family view can let you:

• see the branded family home and selected baby;
• review activity history;
• add or correct activity logs;
• review analysis and trends;
• read questionnaires;
• read published sleep plans; and
• review or manage allergy ladders.

The family-view banner always identifies the family, shows the family timezone and provides Exit view.

1. Open the coach dashboard or family list.
2. Choose a current family.
3. Open the family-view action.
4. Check the banner before reviewing or changing anything.
5. If the family has more than one baby, confirm that the correct baby is selected.

The selected baby is carried between supported family screens where possible.

You can read activity only when your assignment allows access to logs. Add, edit and delete controls appear only when you also have permission to change logs.

Any activity you create or edit remains attributed to you as the coach. You can read notes entered by the family, but you cannot write or replace the family's own activity note. Use coach-private notes for your own observations.

• Questionnaires are read-only in family view.
• Sleep plans show only versions published to the family.
• Analysis appears only when your access allows it.
• Allergy-ladder changes depend on your activity-edit permission.

• Family view does not make you the family. You remain signed in as the coach.
• Messaging is not available inside family view. Send messages from the genuine coach messaging area.
• The reminders screen uses reminders stored on your current device. It does not show the family's device reminders.
• A saved bookmark cannot reopen records after support or the assignment has ended.

Use Exit view in the banner. You will return to the coach workspace and the family-view banner and context will be removed.

Always exit before opening another part of the coach workspace if you are unsure which family is selected.

• If the family cannot be opened, support may have expired or your permissions may have changed.
• If controls are read-only, you may be allowed to view logs but not edit them.
• If analysis is unavailable, check the access message shown on the analysis screen.
• If refreshed information cannot be loaded, use retry and check whether the app says it is showing saved information before relying on the page.
• If you selected an unsupported activity type, return to the coach home and reopen the family.

• Track daily activities
• View Analysis and trends
• Use Allergy Ladders
• Family questionnaires
• Published sleep plans
• Family caseload and support
• Coach-private notes